About The Company:  Eroute Technologies is a card based consumer centric payment company with a mission to “redefine spending experiences with real time visibility and control over spends that enrich the consumer’s lives for responsible and sustainable future”. They aim to solve the problems of pre-banked and under-served segments of the society with their reliable omni-channel payment solutions integrated with consumer platform using innovative technologies with the blend of personalisation.

Profiles Offered:
• Customer Retention
• Customer Experience and Support

Stipend: INR 10,000 Per Month

Roles and Responsibilities:
1. Customer Retention:
• Customer success with increased app use with successive follow up
• Focus on customer referrals
• Online reputation management
• Transition from In- active to active
• Fostering customer loyalty and long term client relationships with CRM database management.
• Driving innovative engagement models to retain customers.
• Educating customers about new features with in the app and getting them to use more.

2. Customer Experience and Support:
• Take ownership of customer issues.
• Troubleshoot problems and see them through resolution with relevant teams.
• Escalate unresolved issues to the appropriate internal teams with inter departmental co-ordination.
• Collect prompt and accurate feedback from customers.
• Report feedback in CRM.
• Customer ticketing management and resolution.
• Document knowledge in the form of solution articles / FAQ's.
• Master the use of helpdesk software.

Eligibility: Students from all the courses and years.

Duration: 3 Months

Internship Type: Work from Home (Till the situation improves).

Location: Noida, Sector 62

Skills Required:
• Candidates need to have their personal laptop

Joining: Immediate

Selection Procedure:
• Video Interview Round(s)

Last Date To Apply: 11:59 PM, 23rd January 2022

For Queries, Contact: 
Satya: 9811607005

About the Company: Apeiron Management delivers advisory services and reserves reporting at a lower cost to help its clients with significant cash savings when outsourcing work and corporate services to reduce its clients' overheads and strengthen their financial position.

Profile Offered: Intern- Computer Science

Stipend: INR 10,000 - INR 20,000

Roles and Responsibilities:
• Developing applications using .net

Eligibility: Students from all the courses

Duration: 3-4 Months (Extendable)

Timings: 9:30 AM - 6:30 PM

Internship Type: Work From Home

Joining: Immediate

Skills Required: Must have prior experience in developing some applications in .net either in internships, trainee programs, or even at home.

Selection Procedure:
• Resume Screening
• Interview Round(s)

Last Date To Apply: 11:59 PM, 21st January 2022

For Queries, Contact:
Vanshika: 7007312966

About The Company: Leverage Edu is democratising access to global opportunities for students everywhere. Making sense of the complex web of courses, colleges, careers, and geographies is a tough task – by leveraging technology but connecting with students at a personal level, help them maximise their potential.

Profile Offered: Content Writer (English/Hindi)

Stipend: INR 5,000 Per Month

Roles and Responsibilities: 
• Write blogs and student-friendly content on Google docs
• Research and analyse industry-related SEO keywords in education, EdTech, study abroad, etc.
• Ensure the integrity of the brand narrative (voice, style, tone)
• Focus on readability and making content more user friendly
• Promote our content on social media
• Help the team with the content for university partnerships, product pages, social media posts, copy emailers, scripts, etc.
• Collaborate with social media and editorial to create innovative content ideas
• Social bookmark blogs across trending platforms
• Revamp content for old blogs

Duration: 3 Months

Internship Type: Work from Home

Eligibility: All students from all the courses.

Skills Required:
• Work experience as a content writer or copywriter (preferable, not mandatory)
• Bachelors/Masters in any field (preferable English/Hindi)
• Excellent writing skills, knowledge of grammar and punctuation
• Basic familiarity with SEO and keyword research
• Ability to meet deadlines and juggle multiple projects
• Demonstrated ability to understand the target audience, and create content accordingly
• Knowledge of Google docs and sheets

Selection Criteria:
• Assessment Test
• Writing Test
• Interview 

Perks and Benefits:
• Become a part of India’s most trusted study abroad and careers blog
• Ground-level view of building out a global Ed-tech company that is going to impact hundreds and thousands of lives
• Work with the core team that drives the growth of the company
• Phenomenal work environment, with massive ownership and great growth opportunities
• Learn the best SEO practices and growth hacks in Ed-tech

Last Date To Apply: 11:59 PM, 18th January 2022

For Queries, Contact:
Ishika-7015461577